At kandkbags.com, we aim to deliver your orders in a timely and efficient manner. This Shipping Policy outlines how we handle shipping and delivery of your purchases.
1. Order Processing Time
Once you place an order on kandkbags.com, it will be processed within 3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
We will notify you via email when your order has been processed and is ready for shipment. If there are any delays in processing, we will reach out to you with an update.
2. Shipping Rates and Delivery Times
We offer the following shipping options:
- Standard Shipping: Delivery within 7 business days.
- Express Shipping: Delivery within 5 business days.
Shipping costs will be calculated at checkout based on the shipping method chosen and your delivery address. Free shipping may be available for orders over a certain amount, depending on promotions.
3. International Shipping
We currently [do/do not] ship internationally. If international shipping is available, additional charges such as customs duties, import taxes, and other fees may apply depending on the destination country. These fees are the responsibility of the customer and are not included in the shipping costs.
Please note that international shipments may experience delays due to customs processing, which is beyond our control.
4. Order Tracking
Once your order has been shipped, we will send you a confirmation email with tracking information. You can use this tracking number to check the status of your delivery on the carrier’s website.
5. Delivery Issues
Incorrect Address:
Please ensure that all shipping details are correct before placing your order. We are not responsible for orders shipped to an incorrect address due to customer error. If you notice an error after placing your order, contact us immediately at Kandkbag@gmail.com
Lost or Damaged Packages:
If your package is lost or damaged during transit, please contact us atKandkbag@gmail.com as soon as possible. We will work with the carrier to investigate the issue. If necessary, we will arrange for a replacement or refund.
Delays:
While we strive to meet our delivery timelines, there may be delays due to unforeseen circumstances such as inclement weather, natural disasters, or carrier issues. We are not responsible for such delays, but we will do our best to keep you informed of any shipping interruptions.
6. Order Cancellations and Modifications
You may request to cancel or modify your order within 24 hours of placing it. Once your order has been processed and shipped, cancellations or modifications are no longer possible. Please refer to our Return and Refund Policy for further details on how to return or exchange a product.
7. Contact Us
If you have any questions about our Shipping Policy, please contact us at:
kandkbags.com
Kandkbag@gmail.com
7904019330